IMPLEMENTASI MANAJEMEN SUMBER DAYA TENAGA KEPENDIDIKAN DALAM MENINGKATKAN KUALITAS LAYANAN PENDIDIKAN

Abstract

Efforts to improve the quality of education services, one of which is by increasing the resources of education personnel as managers of the implementation of education in learning activities. This study aims to determine the implementation, inhibiting and supporting factors of educational staff management in improving the quality of Islamic religious education services. This type of research is descriptive research using qualitative research methods with data collection using observation, interviews, and documentation methods then the data that has been collected is processed and analyzed with the stages, data reduction, presentation and conclusion drawing. The results of the study The implementation of educational staff resource management in increasing the effectiveness of Islamic Religious Education learning at MA Nurul Hikmah, South Lampung is quite good, namely a) at the planning stage: teaching according to the educational background, minimum education level S .1, skilled in using learning methods and media, b) coaching and development: involving teachers in upgrading and seminars, providing motivation to continue to higher education levels, giving awards for outstanding teachers and sanctions for teachers who lack discipline and poor performance good, involving teachers in every madrasa development, accepting and developing the ideas and potential of the teacher, c) assessment: the head of the madrasa always conducts direct supervision of the activities of his teachers, the results of teacher performance assessments are immediately followed up, and d) compensation or r reward: give respect and attention to honorary teachers. Supporting factors in implementing the management of educational personnel in improving the quality of services are the support from the government to improve the quality of madrasa teachers, the autonomy of education in madrasas and the availability of complete learning facilities. services are those that arise from teachers and the implementation of teacher quality improvement programs which are sometimes not good.