UNISAN JURNAL

MANAJEMEN PEMBIAYAAN BERBASIS KINERJA DALAM MENINGKATKAN EFISIENSI PENGELOLAAN MADRASAH

Mon, 12 Oct 2026 00:00:00 +0000

This study aims to analyze performance-based financing management in improving madrasah management efficiency, particularly in budget planning, resource allocation, monitoring, and evaluation of educational program achievement. This study employed a qualitative approach using the library research method. Data were collected from relevant scholarly journal articles, books, and documents and analyzed using content analysis. The findings indicate that the efficiency of madrasah financing management can be improved through needs-based budget planning, priority-based resource allocation, the establishment of measurable performance indicators, budget realization monitoring, and evaluation of the alignment between financial expenditure and educational objectives. Successful implementation is supported by managerial competence, stakeholder participation, accurate data availability, transparency, and accountability. Conversely, limited human resource capacity and weak evaluation systems may hinder implementation. Performance-based financing management is a strategic approach to achieving effective, efficient, transparent, and quality-oriented madrasah management. Therefore, madrasahs need to integrate needs-based planning, priority-based budgeting, regular monitoring, and outcome-based evaluation in a sustainable manner.

MANAJEMEN KEPUASAN PELANGGAN LEMBAGA PENDIDIKAN

Mon, 12 Oct 2026 00:00:00 +0000

Customer satisfaction is an important indicator of quality management in educational institutions. In the context of education, customers encompass not only students but also parents, prospective students, alumni, and the wider community that benefits from educational services. This paper aims to examine the concept and strategies of customer satisfaction management in educational institutions. A literature review method was employed by examining relevant scholarly articles addressing service quality, customer satisfaction, service excellence, customer orientation, administrative services, and educational quality improvement. The findings indicate that customer satisfaction is influenced by the quality of academic and administrative services, responsiveness, communication, facilities, service reliability, and the institution’s ability to identify and respond to customer needs. Effective customer satisfaction management should therefore be implemented systematically through service planning, adherence to service standards, customer satisfaction measurement, complaint management, and continuous improvement. Thus, customer satisfaction management constitutes an integral component of quality management in educational institutions and can support the continuous improvement of educational services and institutional performance.

BUDAYA MUTU ORGANISASI LEMBAGA PENDIDIKAN

Sun, 11 Oct 2026 00:00:00 +0000

Quality culture in educational institutions is a fundamental pillar for ensuring continuous improvement and sustainable organizational performance. In the context of Islamic Educational Management (MPI), quality culture integrates technical quality standards with spiritual values derived from the Qur'an and Hadith, such as Ihsan (excellence) and Itqan (professionalism). This study aims to systematically review and analyze literature related to the implementation, determinants, and impacts of quality culture in educational organizations. The methodology employed is a Systematic Literature Review (SLR) guided by PRISMA principles, analyzing peer-reviewed articles published between 2019 and 2024. The findings reveal that building a strong quality culture requires visionary leadership, transparent communication, continuous professional development, and robust evaluation mechanisms (Controlling). Furthermore, integrating Islamic values elevates quality culture from a mere administrative tool into a holistic moral responsibility. This article provides strategic implications for educational managers to foster an

environment committed to sustainable quality enhancement

IMPLEMENTASI MANAJEMEN KEPALA SEKOLAH DALAM MENINGKATKAN KINERJA GURU PENDIDIKAN AGAMA ISLAM DI SD IMAM SYAFII KISARAN KABUPATEN ASAHAN

Andri Azhar Manurung — Wed, 07 Oct 2026 00:00:00 +0000

This research focuses on Human Resource Management which is applied at SD Imam Syafii Kisaran District. This includes: Planning for recruitment of personal approaches and selection that are not relevant to educational background. Aspects of the comparison include, the comparison of management planning, recruitment of human resources, organizing placements, mobilizing human resources, and management. The most important subjects in this study are the principal, teachers, school committees of the school, which have many similarities and differences in several aspects. Therefore, it is mandatory and is expected to become a treasure and input for the SD Imam Syafii Kisaran Kabupaten AsahanSchool,. The results of the analysis are stated in the main tasks and functions, the results of the analysis of this position are carried out by filling and placing personnel in positions according to intellectual capacity, capability, work experience and example. (1) the withdrawal and selection of GTT and PTT candidates is carried out based on considerations of academic achievement, non-academic, and good character. (2) the training and development of human resources carried out still tends to measure the success and failure of training in terms of implementation, not oriented to whether the training carried out is effectively able to change the behavior and performance of the participants towards the goals of the madrasa. (3) evaluation is carried out using three stages, namely monthly evaluation, mid-semester and year-end evaluation.

SUPERVISI BERBASIS DATA DALAM SUPERVISI PENDIDIKAN

Sat, 19 Sep 2026 00:00:00 +0000

Educational supervision plays an important role in improving the quality of learning. However, supervisory practices that rely solely on supervisors’ intuition and subjective experience often result in inaccurate assessments that are difficult to justify. In response to these limitations, the paradigm of data-based or data-driven decision-making has emerged, placing objective evidence as the primary basis for the supervision process. This article aims to examine the concept, theoretical foundations, components, implementation, benefits, challenges, and risks of data-based supervision in the context of educational supervision. The method used is a library research approach by reviewing national and international journal articles published between 2019 and 2026. The findings indicate that data-based supervision supports more accurate, systematic, and accountable decision-making compared to traditional supervision and is increasingly supported by the use of digital platforms. Nevertheless, its implementation still faces challenges, including limited data quality, low data analysis capacity among supervisors, resistance to change, and the risk of data being used punitively rather than for professional development. This article recommends strengthening training, technological support, and coaching-oriented data governance to ensure the sustainable implementation of data-based supervision.

MANAJEMEN TALENTA PESERTA DIDIK BERBASIS DATA DALAM MEMBANGUN KEUNGGULAN KOMPETITIF MADRASAH

Ali Munirom, Ahmad Sayuti, Budi Waluyo, Nurwinda Apriyani — Mon, 12 Oct 2026 00:00:00 +0000

This study aims to analyze data-driven student talent management in building the competitive advantage of madrasahs, focusing on student potential identification and mapping, the use of data in talent development, and its contribution to improving the quality of educational services. This study employed a qualitative approach using the library research method. Data were collected from relevant scholarly journal articles, books, and policy documents and analyzed through literature identification, categorization, interpretation, and synthesis. The findings indicate that data-driven talent management can be implemented by integrating academic and non-academic data to identify students’ potential comprehensively, design development programs according to their needs, and conduct continuous monitoring and evaluation. Systematic data utilization supports more informed decision-making, resource optimization, achievement development, and the creation of distinctive educational programs. This study concludes that integrating data throughout the talent management cycle has the potential to strengthen the competitive advantage of madrasahs by improving service quality, differentiating educational programs, and sustainably developing students’ potential.

MUTU LAYANAN PADA LEMBAGA PENDIDIKAN

Mon, 12 Oct 2026 00:00:00 +0000

Service quality is an important component of educational management because it shapes how students, parents, educators, and other stakeholders experience learning and institutional support. This article aims to synthesize literature on the concept, dimensions, measurement models, and management implications of service quality in educational institutions. The study adopts a Systematic Literature Review (SLR) approach and uses PRISMA 2020 as a reporting framework. Relevant literature discusses service quality in education and measurement models including SERVQUAL, SERVPERF, HEdPERF, and EduQUAL. The literature is examined descriptively and thematically by comparing the dimensions and findings reported across studies. The synthesis indicates that service quality in education is multidimensional, encompassing physical facilities, reliability, responsiveness, assurance, empathy, academic and administrative services, communication, accessibility, and digital services. The reviewed studies do not establish one measurement instrument as universally suitable for every educational institution; instrument selection should reflect the institution's context and evaluation objectives. These findings suggest that educational institutions should assess service quality periodically, involve relevant stakeholders, identify gaps between expected and experienced services, and use evaluation results for continuous improvement. The final number of studies included in the review should be reported after the search and screening process has been completed.

JAMINAN MUTU (QUALITY ASSURANCE) PADA LEMBAGA PENDIDIKAN : SEBUAH SYSTEMATIC LITERATURE REVIEW

Mon, 12 Oct 2026 00:00:00 +0000

In the era of globalization and digitalization, educational institutions face significant demands to improve service quality through Quality Assurance. However, existing literature remains fragmented and is often limited to single case studies. This study aims to identify the dominant quality assurance models, analyze their drivers and barriers, and synthesize their concrete impacts on institutional governance and graduate quality. The method employed was a Systematic Literature Review (SLR) using the PRISMA protocol across the Google Scholar, Garuda, and ScienceDirect databases. Based on inclusion and exclusion criteria within a ten-year range (2016–2026), 5 core articles were selected from an initial pool of 85 articles for in-depth analysis. The results indicate that the most dominant quality assurance model implemented in Indonesia is the combination of the Internal Quality Assurance System (SPMI) and the External Quality Assurance System (SPME/BAN-PT Accreditation) due to government regulations, alongside the adoption of TQM and ISO 9001:2015. The primary drivers of successful implementation are strong leadership commitment and a culture of teamwork, whereas the greatest barriers include internal human resource resistance and high administrative burdens of document completion. Concretely, the implementation of quality assurance positively impacts the efficiency of institutional governance, measurability of the learning process, and the achievement of superior accreditation status. In conclusion, the effectiveness of quality assurance requires genuine organizational commitment and a transformation toward digital-based systems so that it does not merely become an administrative formality on paper.

MUTU TERPADU (TOTAL QUALITY MANAGEMENT) PADA LEMBAGA PENDIDIKAN

Sun, 11 Oct 2026 00:00:00 +0000

Improving the quality of education is one of the main demands in the provision of education in the era of globalization and digital transformation. Educational institutions are not only required to produce graduates with academic competencies but are also expected to provide educational services that are effective, efficient, relevant, sustainable, and responsive to the needs of students and stakeholders. One management approach that can be used to achieve these objectives is Total Quality Management (TQM). This study aims to analyze the concepts, principles, implementation practices, supporting and inhibiting factors, and the impact of TQM on improving the quality of educational institutions. The study employs a Systematic Literature Review (SLR) method using a thematic synthesis approach to scientific literature discussing TQM in the educational context. The review process follows the principles of transparency and the PRISMA 2020 reporting framework. The findings indicate that the implementation of TQM in educational institutions is primarily supported by leadership commitment, a focus on the needs of students and stakeholders, the involvement of all members of the institution, human resource development, data-based decision-making, continuous evaluation, and the development of a quality culture. TQM can contribute to improving the quality of educational services, governance effectiveness, educators’ competencies, stakeholder satisfaction, and student learning outcomes. However, its implementation faces several challenges, including limited resources, inadequate understanding of TQM, resistance to change, weak leadership commitment, and the lack of a consistently established quality culture. In the context of Islamic education, TQM principles can be integrated with the values of amanah (trust and responsibility), ihsan (excellence), itqan (professionalism and quality), musyawarah (consultation), justice, and continuous improvement. Thus, quality improvement is not merely oriented toward institutional performance but also toward developing individuals who are knowledgeable, morally upright, and responsible.

PENGARUH PEMBELAJARAN TERPADU TERHADAP KEMAMPUAN BERPIKIR KRITIS SISWA: KAJIAN LITERATUR

Abdullah Muamar — Sat, 10 Oct 2026 00:00:00 +0000

Critical thinking is an essential competency that needs to be developed through learning that encourages students to analyze information, evaluate evidence, formulate arguments, solve problems, and make reasoned decisions. One approach with the potential to develop this competency is integrated learning, which connects various concepts, disciplines, learning experiences, and real-life contexts. This article aims to analyze research on the implementation of integrated learning in improving students’ critical thinking skills and to identify research gaps as a basis for developing the TERPADU learning model. The method employed was a Systematic Literature Review (SLR) involving the stages of identification, selection, data extraction, analysis, and synthesis of relevant articles. The literature was selected based on its relevance to integrated learning and critical thinking skills and analyzed according to learning models, educational levels, subject areas, critical thinking indicators, and research findings. The results indicate that integrated learning generally contributes positively to students’ critical thinking skills through connecting concepts, contextual problem-solving, exploration, discussion, argumentation, and reflection. However, previous studies vary in terms of learning models, instructional syntax, educational levels, and critical thinking indicators. Research specifically focusing on the development of the TERPADU model, integrating academic, contextual, worldly (dunyawi), and hereafter-oriented (ukhrawi) dimensions, remains limited. Therefore, the development and empirical testing of the TERPADU model has the potential to contribute to learning innovation in science education oriented toward critical thinking skills and character development.