STRATEGI PENINGKATAN MUTU LAYANAN PENDIDIKAN GURU DI SMPN SATAP 12 LIUKANG KALMAS KABUPATEN PANGKAJENE DAN KEPULAUAN SULAWESI SELATAN

Abstract

Education is a crucial factor in developing quality human resources. At SMPN Satap 12 Liukang Kalmas, Pangkajene and Kepulauan Sulawesi Selatan, improving the quality of teacher education services is essential to achieving national educational goals. This study aims to identify effective strategies to enhance the quality of educational services for teachers through professional training, curriculum development, and community involvement. Using a qualitative method that includes interviews and observations, we found that teacher competency training and parental participation significantly impact education quality. The recommendations derived from this research will provide guidance for schools and educational authorities in their efforts to improve education service quality.