PELAKSANAAN MANAJEMEN WAKIL KEPALA SEKOLAH BIDANG KESISWAAN DALAM PENINGKATAN PELAYANAN PROSES PEMBELAJARAN

Abstract

Efforts to serve education users (students) are an important strategy for institutions to achieve quality and quality education because service to students will provide an assessment response to educational institutions. And with the fulfillment of students' needs through good service they will feel satisfaction. Therefore, it is deemed necessary to conduct research concerning the service of the learning process at MI Assalam Al-Islami Banyuasin and the efforts in it. The method used in this study is a qualitative descriptive research method. Where trying to reveal the reality or truth behind the symptoms recorded sensory in the interpretive paradigm. In this study, the researcher acted as a key instrument in addition to other supporting instruments such as interview guides, observation guides and audio and video recording tools. Researchers conducted research at MI Assalam Al-Islami Banyuasin, where the subjects or sources of data in this study were field teachers, deputy heads of student affairs and heads of madrasas. Data collection techniques in this study were interviews and documentation techniques. The data analysis technique has four stages, namely data collection, data reduction, data presentation and the last is drawing conclusions. The results of the study show that planning regarding student management is prepared on the basis of madrasah capabilities and meets the needs of students and the demands of the times. The organizing process is carried out by providing coaching, guidance and special services as well as responsibility towards students themselves, by monitoring and training activities on empowerment and the potentials of students so that students' goals are achieved and they love their school environment.